Built for shore excursion operators — contracted directly by cruise lines

Shore excursion ops,
end to end.

From allotment file to invoice payment — one platform that replaces the spreadsheets your team runs on today.

Allotments · Bookings · Resources management (guides, venues, transport) · Field reporting · Invoice auditing & payment follow-up

Request a Demo See how it works
Live in Cartagena & St. Maarten  ·  16+ cruise lines per port  ·  15+ tour itineraries  ·  Used daily in production

What it does
Four things that take you off spreadsheets

Built by a tour operator, for tour operators. Every feature came from a real operational problem in the field.
If you receive allotments, manage cruise line bookings, and invoice the cruise line at the end of each call — this is built for you.

📋

Auto-parse allotment files from any cruise line

Upload the allotment spreadsheet exactly as the cruise line sends it — no reformatting, no copy-paste. ShorexFlow reads RCCL, NCL, MSC, Princess, HAL, Celebrity, Carnival, AIDA, TUI, Virgin, Costa, Marella, and more automatically. If a format isn't in the system yet, it can be configured manually in a one-time setup — after that it's recognized automatically every time.

📍

Resources management — guides, venues & transport

Guides, venues, and transport providers are all managed from the same system. Add providers once — then assign guides, vehicles, and venues to each ship call from data that's already there. Guides confirm through their own portal and can see upcoming assignments in real time. On the day, the guide activates a private kiosk mode on their device: passengers submit feedback anonymously before leaving the bus, with voice responses transcribed automatically.

🎙

Field reporting built for speed

Guides and staff record incidents, abandonments, and tour feedback directly from their phones — text, voice, or photo. Cruise-line-specific incident templates are built in. Everything feeds into the EOD report automatically. No end-of-day scramble collecting notes from WhatsApp.

🧾

Invoice verification and payment tracking

When the ship sends a voucher, ShorexFlow audits it against the field counts captured on the day. Discrepancies are flagged with the evidence to push back. Invoices are generated, stored, and tracked — so you always know what's been paid, what's pending, and what's overdue.


How it works
One season, five steps

ShorexFlow mirrors how your operation actually runs — from setup to settlement.

1

Import allotments

Upload the cruise line's allotment file. Tours, codes, and scheduled calls go straight into the system.

2

Receive and sync bookings

Periodically, the cruise line sends updated booking reports. ShorexFlow parses them and shows changes side by side against what's already in the system — you review and apply, selectively or all at once.

3

Assign and brief the team

Assign guides, vehicles, venues, and providers per tour — all from data already in the system. Guides and team members accept through their portal and can see upcoming operations in real time. Emergency contacts and briefing reports generate in one click.

4

Run the operation

Guide checks in on departure. Staff logs boarding and return counts. Incidents and field notes filed from the phone in real time. At the end of the tour, the guide activates kiosk mode — passengers rate the tour anonymously on the guide's device, without the guide seeing their responses. Voice feedback is transcribed automatically. Everything flows into the EOD report.

5

Settle and invoice

EOD report compiled automatically. Voucher audited against field data. Invoice generated, sent, and tracked to payment. Payments and settlements with venues, transport providers, and guides are also easily controlled and monitored from the same system.


Pricing
Simple, per-port pricing

Billed annually. SEI-hosted — nothing to install or maintain.

⚓ Anchor
Off spreadsheets. Manual inputs, full accountability.
$89 /mo
billed annually · $109/mo month-to-month
  • Manual allotment entry
  • Guides: assignment, transport & venues
  • Bus onboarding & return control (operation day)
  • Emergency contact report
  • Basic EOD report
🛳 Bridge
Full intelligence. AI-powered, cruise-line-grade accountability.
$249 /mo
billed annually · $319/mo month-to-month
  • Everything in Helm
  • GPS check-in (timestamped, geolocated)
  • AI-generated EOD reports
  • Guest feedback kiosk (on-bus survey + voice)
  • Incident reporting with cruise-line templates
  • Passenger abandonment logging
  • P&L per call + management reports
  • Invoice verification workflow
  • Unlimited cruise lines & guides
  • White-label option · +$100/mo

Pricing per operational port  ·  SEI-hosted, included  ·  Annual billing saves ~25%

First 10,000 pax/year included  ·  $0.15 per passenger above that

+ One-time onboarding fee

Hands-on setup conducted by SEI — we import your allotments, configure your tours, and verify every flow stage before completion. Priced by complexity (cruise lines × tours).

Cruise lines ↓ / Tours → 1–5 6–10 11–25
1–2 cruise lines$300$500$750
3–5 cruise lines$500$750$1,000
6–10 cruise lines$750$1,000$1,500
10+ cruise lines$1,000$1,500$2,000

50% on signing · 50% on completion

✓ Onboarding guarantee
  • 100% refund if any flow stage fails and cannot be resolved within 14 days.
  • 50% refund if system works but you cancel within 30 days of completion.
  • No refund after 30 days.

Technical Advisor

ShorexFlow's technical architecture is advised by Fondar Consulting (Fondar LLC) — a Florida-based cloud integrations firm specializing in enterprise SaaS and AI systems.


See it running on real data.

We'll show you the full system — allotment import to EOD report — using real cruise line data. 30 minutes.

No commitment. We'll reach out within 24 hours to schedule a 30-minute demo.

Got it — we'll be in touch.

Expect a message from Andres within 24 hours to schedule your demo.