From allotment file to invoice payment — one platform that replaces the spreadsheets your team runs on today.
Allotments · Bookings · Resources management (guides, venues, transport) · Field reporting · Invoice auditing & payment follow-up
Built by a tour operator, for tour operators. Every feature came from a real operational problem in the field.
Upload the allotment spreadsheet exactly as the cruise line sends it — no reformatting, no copy-paste. ShorexFlow reads RCCL, NCL, MSC, Princess, HAL, Celebrity, Carnival, AIDA, TUI, Virgin, Costa, Marella, and more automatically. If a format isn't in the system yet, it can be configured manually in a one-time setup — after that it's recognized automatically every time.
Guides, venues, and transport providers are all managed from the same system. Add providers once — then assign guides, vehicles, and venues to each ship call from data that's already there. Guides confirm through their own portal and can see upcoming assignments in real time. On the day, the guide activates a private kiosk mode on their device: passengers submit feedback anonymously before leaving the bus, with voice responses transcribed automatically.
Guides and staff record incidents, abandonments, and tour feedback directly from their phones — text, voice, or photo. Cruise-line-specific incident templates are built in. Everything feeds into the EOD report automatically. No end-of-day scramble collecting notes from WhatsApp.
When the ship sends a voucher, ShorexFlow audits it against the field counts captured on the day. Discrepancies are flagged with the evidence to push back. Invoices are generated, stored, and tracked — so you always know what's been paid, what's pending, and what's overdue.
ShorexFlow mirrors how your operation actually runs — from setup to settlement.
Upload the cruise line's allotment file. Tours, codes, and scheduled calls go straight into the system.
Periodically, the cruise line sends updated booking reports. ShorexFlow parses them and shows changes side by side against what's already in the system — you review and apply, selectively or all at once.
Assign guides, vehicles, venues, and providers per tour — all from data already in the system. Guides and team members accept through their portal and can see upcoming operations in real time. Emergency contacts and briefing reports generate in one click.
Guide checks in on departure. Staff logs boarding and return counts. Incidents and field notes filed from the phone in real time. At the end of the tour, the guide activates kiosk mode — passengers rate the tour anonymously on the guide's device, without the guide seeing their responses. Voice feedback is transcribed automatically. Everything flows into the EOD report.
EOD report compiled automatically. Voucher audited against field data. Invoice generated, sent, and tracked to payment.
Billed annually. SEI-hosted — nothing to install or maintain.
Pricing per operational port · SEI-hosted, included · Annual billing saves ~25%
First 10,000 pax/year included · $0.15 per passenger above that
Hands-on setup conducted by SEI — we import your allotments, configure your tours, and verify every flow stage before completion. Priced by complexity (cruise lines × tours).
| Cruise lines ↓ / Tours → | 1–5 | 6–10 | 11–25 |
|---|---|---|---|
| 1–2 cruise lines | $300 | $500 | $750 |
| 3–5 cruise lines | $500 | $750 | $1,000 |
| 6–10 cruise lines | $750 | $1,000 | $1,500 |
| 10+ cruise lines | $1,000 | $1,500 | $2,000 |
50% on signing · 50% on completion
We'll show you the full system — allotment import to EOD report — using real cruise line data. 30 minutes.
Expect a message from Andres within 24 hours to schedule your demo.